fa9 FAQ — all your questions answered, right here

Consecutive 5 incorrect password attempts your fa9 account will be automatically locked for 30 minutes. It may also be temporarily locked for security reasons. Steps to resolve:

• Wait 30 minutes — if your account is locked due to too many incorrect password attempts, it will unlock automatically once the timeout period expires.
• On the Login page "Forgot Password?" Click to set a new password using the OTP.
• Locked due to a suspected security concern support@fa9.imVerify your identity by providing the number registered with.
• Live chat support is also available — with an average response time of under 3 minutes.

To avoid this in the future OTP Login Keep this method enabled — you can log in without a password.

After logging in to fa9 Sports section → Live tab shows real-time scores, overs, wickets, goals, and more for all ongoing matches. Key highlights:

• Live Betting: Odds update in real time during the match, and you can place bets at any moment.
• Match Statistics: Ball-by-ball data, possession, shots on target, and detailed statistics.
• Live Streaming: Live video streaming is also available for selected matches — free of charge as long as you have the minimum balance.
• Keep app notifications on to get instant updates right after a goal or wicket.

You need to be logged in to your account to view live scores. The experience is best on the app.

Fa9 offers two types of daily bonuses available as soon as you log in:

• Daily Login Bonus: Log in every day to automatically earn a ৳5–৳50 bonus. Log in for 7 consecutive days to unlock a special reward.
• Free Spins: app's Promotions → Free Spins section. Go to the designated slot game and tap the "Claim Free Spins" button.
• Free spins typically expire within 24 Hours — will expire if not used within the validity period.
• Winnings from free spins cannot be withdrawn directly — the required turnover must be completed first.

View full bonus terms & conditions on the Bonus page।

Yes, the fa9 app Android & iOS — available on both platforms. How to download:

• Android: fa9.im/download Go to the page and download the APK file. Before installing, enable Settings → Security → "Unknown Sources". File size is approximately 32 MB.
• iOS (iPhone/iPad): Search "fa9" on the App Store or fa9.im/app Use the page link.
• After installation, log in with your registered number — no separate account needed.
• The app offers fingerprint login, push notifications, and faster loading.

Minimum Android 6.0 or iOS 12.0 required. Download is free.

Fa9 supports multiple languages. Here's how to change your language easily:

• Log in to the app and Profile icon → SettingsGo to.
• Language / Language Tap the option.
• Choose your preferred language — Bengali, English, and Hindi are available.
• Changes take effect immediately; no app restart required.

The language switcher is in the top-right corner of the website. Bengali is set as the default language for members from Bangladesh.

Absolutely! At fa9, alongside cricket, football, tennis, badminton, basketball, volleyball and many more sports are available for betting. Here's how to get started:

• Log in and Sports Go to the section.
• From the left menu, select your preferred sport — such as Football Select your preference.
• Bangladesh Premier League, English Premier League, La Liga, and 50+ more leagues available.
• Select a match → Choose your bet type (1X2, Over/Under, BTTS) → Enter the amount → Confirm your bet.
• Odds change in real time during live matches — make your decision fast.

Minimum bet starts from ৳50 on your first game. To understand the different bet types, Help Center View.